Price Match Guarantee - Your Pond Pros
At Your Pond Pros, we are committed to providing you with the best value for your pond and water feature needs. We understand the importance of getting high-quality products at competitive prices, and we strive to offer the best deals to our customers. That's why we proudly offer our Price Match Guarantee to ensure you’re always getting the most for your money.
How Our Price Match Guarantee Works
If you find a lower price for the same product on another online store, we want to know! Here’s how you can take advantage of our Price Match Guarantee:
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Find a Lower Price: While shopping online, if you come across a lower price for the same item that we sell, take note of the competitor's website and the product page link. Ensure that the lower price includes all costs associated with the product, such as shipping fees and taxes.
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Contact Us: Send us an email at support@yourpondpros.com with the link to the competitor's product page. Include any additional details that will help us quickly verify the pricing and compare it accurately with our offer.
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Price Verification: Once we receive your email, our team will promptly review the competitor’s pricing. We’ll take into account the total price, including shipping and taxes, to ensure a fair comparison.
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Price Match or Better: After verifying the price, we will match or beat the competitor’s price. No questions asked! We want to make sure you feel confident that you’re getting the best deal possible when you shop with Your Pond Pros.
Terms and Conditions
To ensure a fair and straightforward price match process, please keep in mind the following conditions:
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Total Price Comparison: The price match includes the total cost of the product, factoring in any additional charges such as shipping fees and taxes that may apply. This ensures that you’re comparing the final cost of the item.
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Same Product: The product must be identical to the one we sell, including brand, model, size, and specifications.
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Availability: The item must be in stock and available for purchase from the competitor’s website at the time of the price match request.
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Exclusions: Our price match guarantee does not apply to items sold on auction sites, marketplace sellers, or sites requiring membership fees for access to discounts.
Why Shop with Your Pond Pros?
At Your Pond Pros, customer satisfaction is our top priority. Our Price Match Guarantee is just one way we show our commitment to offering you the best possible prices and service. By shopping with us, you can be confident that you’re getting quality products backed by our expert support and the assurance of the best deal available.
If you have any questions about our Price Match Guarantee or need assistance with your order, please contact us at support@yourpondpros.com or call us at 888-825-6214. We’re here to help you every step of the way.
Thank you for choosing Your Pond Pros. We look forward to serving you and helping you create beautiful, thriving water features.
